Namen123 takes your privacy seriously. This document transparently explains how we collect, use, and protect your personal information throughout your use of our platform.
Welcome to the namen123 Privacy Policy. This document is written in clear, straightforward language because we believe every player deserves to know exactly how their information is handled — not have it buried in confusing legal jargon.
This policy applies to all information you provide to namen123 when you register an account, use our gaming platform, interact with our customer support team, or use the namen123 mobile app. By using any namen123 service, you agree to the collection and use of information as described in this document.
Namen123 is a responsible data controller that complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international industry standards. We have never sold your personal data and will not do so.
Namen123 only collects information that is strictly necessary to provide a secure, fair, and fully functioning service. We do not collect excessive or irrelevant data.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Account verification & KYC |
| Contact Information | Email address, mobile phone number | Communication & account security |
| Financial Information | Bank account details, e-wallets, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, browser type, operating system, device | Platform security & improvements |
| Activity Data | Game history, betting records, active session duration | Customer support & responsible gaming |
| Communication Data | Support chat logs, email us | Complaint resolution & service improvement |
Information you provide directly during registration, KYC verification, or when contacting customer support is our primary source of data. We also automatically collect technical data via cookies and similar tracking technologies when you use our platform.
Every piece of data we collect has a clear and legitimate purpose. namen123 uses your information for the following:
The security of your data is namen123's highest priority. We continuously invest in the latest security infrastructure to ensure your information is always protected at the highest level.
The security measures we have implemented include:
Your personal data is retained for as long as your account is active. Following account closure, we retain the necessary records for a minimum of 5 years to meet our legal and tax compliance obligations. After that period, data is securely deleted using industry-recognised methods.
Namen123 does not sell, rent, or trade your personal information to any party for commercial purposes. However, there are limited situations where we need to share your data with certain parties to keep our services functioning properly:
All third parties working with namen123 have signed data processing agreements requiring them to handle your information to the same security standards as our own. We do not permit third parties to use your data for their own purposes.
Namen123 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of certain parts of the namen123 platform.
As a namen123 player and an individual protected under Malaysia's PDPA, you have the following rights regarding your personal data:
You have the right to request a copy of all personal information we hold about you. We will process this request within 14 business days.
If any information we hold is inaccurate or out of date, you may request that we correct it promptly.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records for a minimum prescribed period.
In certain circumstances, you may request that we limit how we process your data while a dispute or inquiry is being resolved.
You may object to the processing of your data for direct marketing purposes at any time. Such requests will be actioned immediately.
You have the right to receive your personal data in a machine-readable format for transfer to another platform should you choose to do so.
To exercise any of the above rights, contact our privacy team via email or live chat. We will not charge any fee for reasonable requests.
The namen123 platform is intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Should we detect that a minor's personal data has been collected without our knowledge — for instance through registration using false information — we will take immediate action to:
Parents or guardians who believe their child may have registered on namen123 are encouraged to contact us immediately via live chat or our support email so we can respond promptly.
The namen123 platform may contain links to third-party websites or services such as payment providers or social media platforms. This Privacy Policy applies solely to the namen123 platform and does not cover the privacy practices of any third party.
Namen123 is not responsible for the content, privacy policies, or security practices of any third-party sites or services. We encourage you to read the privacy policy of each site you visit separately before providing them with any personal information.
Namen123 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or new legal requirements. Any material changes will be communicated to you via an in-platform notification or your registered email before the changes take effect.
The "Updated" date displayed at the top of this document will always reflect the most recent date this policy was reviewed. We encourage you to check this page periodically to stay informed on how we protect your information.
Your continued use of the namen123 platform after any updated Privacy Policy is published constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the namen123 privacy team is ready to assist you:
We are committed to responding to all privacy-related inquiries within 2 business days. For data deletion or data access requests, the processing period is up to 14 business days.
Six concrete commitments that prove namen123 is serious about protecting every player's privacy.
All data transmitted between your device and namen123 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your data is not our product. namen123 has never and will never sell, rent, or trade your personal information to any party for commercial purposes.
Namen123 operates in compliance with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are fully recognized and respected by our team.
We hide nothing in the fine print. This Privacy Policy is written in plain language so every player — not just lawyers — can understand it with ease.
You may access, correct, or request deletion of your data at any time. Our privacy team handles every request carefully and within the stipulated timeframe.
Our data handling systems and procedures are regularly audited by independent parties to ensure our security standards remain current and effective against the latest threats.
Now you know exactly how namen123 protects your information. Join the community of Malaysian players who play safely and confidently on a platform that puts privacy and fairness first.